Shipping policy
SHIPPING POLICY — Premium Liquor USA
Shipping Destination We ship within the United States only. We do not currently offer international shipping.
Shipping Rates
- Free Standard Shipping on all orders of $100.00 or more
- $3.99 flat rate on orders under $100.00
No hidden fees — your shipping cost is always shown at checkout before payment.
Handling Time Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Transit Time 3–5 business days via compliant alcohol delivery carriers after shipment.
Adult Signature Required (21+) ⚠️ All orders containing alcoholic beverages require an Adult Signature upon delivery. A valid, government-issued photo ID confirming the recipient is 21 years of age or older is mandatory. If no eligible adult is present to sign, the carrier will not leave the package and will schedule a re-delivery attempt. Premium Liquor USA is not responsible for delays caused by failed delivery attempts.
Restricted States Due to state and federal alcohol shipping regulations, we are unable to ship to states where direct-to-consumer alcohol delivery is prohibited by law. It is the customer's responsibility to confirm that alcohol shipments are legal in their jurisdiction before placing an order.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery in real time.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we will resolve the issue promptly.
Contact Us Premium Liquor USA 10217 Venice Blvd, Los Angeles, CA 90034, United States 📞 +1-656-207-1003 ✉️ support@premiumliquorusa.com Hours: Mon–Fri, 9:00 AM – 5:00 PM PST